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Blog Post: Design Brief vs. Business Brief | by Manuel Saez | July 06, 2008 1:04 pm
Comment: Yes, indeed. I'd go further to say that unless the designer (of any kind) is as immersed in the business as customer as production/technology contexts, then they're not really designing, they're...
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Blog Post: Service Driven Product Design | by Manuel Saez | July 06, 2008 12:52 pm
Comment: My wife just bought a new Toyota. Toyota get's it: service is the product (the final differentiator ). Why is this still the exception? Let's face it, most managers learned management according to...
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Article: Office in a Cloud | by Fast Company staff | July 06, 2008 12:21 pm
Comment: As with all things web: the key is trust and confidence. It took some years for public opinion to tip in favor or e-commerce, so that people comfortably submitted credit card numbers en mass. Same...
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